The Smart Kitchen application is a real-time kitchen management system designed to optimize back-of-house operations. It provides direct, organized visibility over customer orders, ensuring seamless communication between POS systems and kitchen staff.
Once you click ‘lunch’, the following window opens:
Orders go through multiple statuses during the preparation phase. Each is color-coded for quick kitchen staff recognition.
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Placed Order: New order placed from kiosk or smart menu. 
Active Order: after clicking on the green "Active button" the order becomes Active, meaning currently being prepared. 
On Hold (Blue): Order is temporarily paused. 
Order Done: after clicking on the green "Done" the order passes to the history and becomes Done. 
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Items from each order are routed to relevant restaurat stations/tables (e.g., T1: grill, salad, desserts, T2: capputccino, water...) to minimize clutter and preparation overlap.
Orders appear instantly upon confirmation from POS, allowing chefs to start preparation without delay.
Administrators can access all kitchen order data from any browser-enabled device to make changes or review operations remotely.
The Smart Kitchen Application integrates seamlessly with Smart POS and Kiosk systems to receive orders instantly with full details.
Kitchen staff can filter and view orders by preparation time, priority, or categories for faster processing.
The “Smart Customer Display” shows kiosk order statuses in real time — whether they are in preparation or ready for pickup — as illustrated below:
Automated order reception eliminates the risk of human errors, ensuring that each order is executed precisely as requested.
With structured order queues and station segmentation, kitchens can handle more orders in less time with fewer bottlenecks.
Task assignments by station allow kitchen personnel to focus only on their relevant items, improving output and reducing miscommunication.
Historical order and performance data offer insights into trends, bottlenecks, and optimization opportunities.
Whether you're a single-store kitchen or a large restaurant chain, Smart Kitchen offers scalable plans to match your size and operational goals.
